top of page
-
What training has the practitioner had?When selecting an acupuncturist or therapist, it is crucial to choose a practitioner registered with a recognized regulatory body. This ensures they are properly qualified, insured, and adhere to strict professional standards. Be cautious of practitioners who claim to be acupuncturists without having completed formal training at a recognized UK institution, a doctorate-level program, or equivalent training at a reputable university in the UK, China or other countries. Acupuncture is offered by various healthcare professionals, including doctors, nurses, midwives, physiotherapists, chiropractors, and massage therapists. However, the depth of knowledge in meridian theory, needling techniques, and the extensive hours of study and clinical observation set Traditional Chinese Medicine (TCM) acupuncturists differ greatly and so to will the approach they utilise, and the results given. Our practitioner has completed rigorous training, including three years of full-time study in Traditional Chinese Medicine, Acupuncture, and biomedical sciences at Lincoln University. As a member of a regulatory body, they uphold the highest standards of education, ethics, and practice, ensuring the health and safety of all patients. They are a current me mber of the Association of Acupuncture Clinicians (AAC), the British Acupuncture Federation (BAF), and the Acupuncture Regulatory Association. In the past, they have also been affiliated with the Federation of Holistic Therapists (FHT), the British Acupuncture Council (BAcC), and the Complementary Therapists Association (CThA). Our practitioner holds a BSc(Hons) Degree in Traditional Chinese Medicine and Acupuncture, additionally she holds multiple qualifications from years of training in multiple modalities. Currently she holds Diploma’s in: · Level 5 - medical phlebotomy and Testing · Level 4 - manual lymphatic drainage massage · Level 4 - oncology massage, reflexology · Level 4 - micro-needling & Dermarolling · Level 4 - remedial massage with TuiNa · Level 3 - Complementary Therapies · Level 3 - derma-pen · Level 3 - derma rolling · Level 3 - hydra-serum injection pen · Level 3 - Swedish body massage · Level 3 - hot and cold stone massage · Level 3 - aromatherapy · Level 3 - Reiki master · Leve 2 - Hopi ear candling She also holds certification in · Tendon Healing Acupuncture · Cosmetic Acupuncture · Master Tung Acupuncture · Nogier’s Auriculotherapy · plum blossom hammer therapy · moxibustion therapy · cupping therapy · guasha therapy · heat lamp therapy · Cosmeceuticals and vitamins · the balance procedure · mycology nutrition and supplementation · MASCED PRO Melanoma & Skin Cancer Early Detection Training Programme Our practitioner is committed to excellence, they engage in annual Continuing Professional Development (CPD) training to enhance existing skills, stay updated on the latest advancements and research, learning new techniques, and ensuring the highest standard of care for all the patients at Point’z of Interest Therapie’z.
-
Is Treatment safe?When performed by trained professionals, treatment is generally safe. However, as your body rebalances, you may experience some mild and temporary reactions, including: For facial cosmetic procedures, potential after-effects include: Temporary localized bruising or redness, which may last up to two weeks or more. Due to the delicate facial vasculature, particularly around the eyes, capillary bleeding may occur, potentially leading to visible bruising. In some cases, bruising is unavoidable to achieve optimal results in these sensitive areas. Patients with a history of herpes simplex (cold sores) or keloid scarring may experience flare-ups. Though rare, infection is also a possibility. For other treatments, potential after-effects may include: Pain, skin sensitivity, tightness, itching, or altered skin sensation. Increased susceptibility to sunburn following treatment. Severe bruising, bleeding, redness, or lymphatic leakage in the treated area. Swelling, bumps, and inflammation. Rashes, darker patches, or altered skin pigmentation. Nausea. Minor muscular aching or soreness. Short-lived flu-like symptoms. Dizziness or light-headedness. Changes in usual toilet habits, energy levels, or appetite. Emotional or psychological changes. Alterations in sleep patterns. These reactions are usually temporary and should resolve within a few days to a few weeks. However, if you have any concerns or experience severe symptoms, please contact your practitioner. For specific treatments please check out their individual pages for more information. Severe complications are rare but possible. Although uncommon, serious side effects may include: Perforation of internal organs. Pneumothorax (collapsed lung). Kidney or liver damage. Syncope (fainting). Needle shock. Allergic reactions. Permanent scarring. Muscle, nerve, or tendon damage. Skin infections. Significant changes in blood pressure, blood glucose levels, or heart rate. These depend greatly on the treatment being provided, if you experience bleeding, severe swelling lasting over 12 hours, or if symptoms do not improve within 48 hours, particularly if accompanied by flu-like symptoms or swelling, please contact your practitioner immediately. In countries like the UK, where acupuncture and similar treatments are better regulated, severe complications are rarer, but with the unregulated nature of the holistic, alternative, complementary and beauty industries complications still do arise.
-
What are the Contra-indications? Are there reasons I can’t have treatment?While most therapies are generally safe when performed by trained professionals, certain medical conditions may limit or prevent treatment. These include: Recent plane rides, air travel or long rail or road journeys: Treatment may be limited, restricted or refused if there is any increased risk of DVT as therapies that move blood can also move blood clots creating embolisms. Your individual risk factors will be discussed at the appointment and any long travel journeys will require to be updated. Blood Pressure Issues: Treatment may be limited or refused. High blood pressure may require adjustments, while low blood pressure, especially in cases like POTS syndrome or anaemia, may lead to treatment refusal for safety reasons. Bleeding and Blood Disorders: Conditions such as current thrombosis, embolism, DVT, or haemophilia will result in treatment refusal. If your INR is unstable, treatment will also be refused. Adaptations may be necessary if you have a history of haemorrhagic disorders, DVT, or are on blood-thinning medications. Uncontrolled Epilepsy or seizure disorders: Treatment may be limited or refused. Electrical stimulation is prohibited, and certain massage techniques and oils may need to be adapted. Diabetes: Insulin-dependent patients may have limited treatment options, as treatment can affect insulin levels, necessitating close monitoring before and after sessions. Severe Bruising: Treatment may be limited or refused in areas with current bruises, particularly if the bruising indicates deeper bleeding or if the risk of recurrence is high. Inflammation: Treatment may be limited during active inflammation or inflammatory flare-ups. Cuts and Abrasions: Open wounds, poor skin healing, or a history of MRSA may lead to limited or refused treatment. Recent Operations: Treatment may be limited or refused, especially if surgery was performed within the past month, depending on the type and location of the procedure. Fractures and Sprains: Treatment will be adapted to avoid injured sites. Osteoporosis and Brittle Bones: Depending on the severity, treatment may be limited or refused, with careful adaptation necessary. Acute Infectious Diseases: Conditions like viral hepatitis, viral meningitis, chickenpox, tuberculosis, conjunctivitis, and COVID-19 will result in treatment refusal. Infectious Skin Diseases: Conditions such as impetigo, shingles, herpes simplex, ringworm, scabies, MRSA, warts, and verrucae will lead to treatment refusal. Skin Disorders: Conditions like psoriasis, eczema, dermatitis, acne vulgaris, vitiligo, rosacea, and chloasma may require treatment limitations or refusal. Treatment will not be performed over affected areas and may be conducted over clothing or with a towel to protect the skin. Pregnancy: Treatment may be refused during the first trimester and limited during the second and third trimesters. For example, no massage is allowed on the lower torso in the first five months, while in the final trimester, massage is permitted with specific precautions. Active Cancer or ongoing oncology treatment: Treatment around tumour sites is never performed, but massage may support the treatment process and ease chemotherapy side effects. Please inform the practitioner of any of these conditions at the time of booking. If one treatment is unsuitable, alternative options may be available. If no treatment is possible, the reasons will be clearly explained, and appropriate advice will be provided. While therapies can be beneficial, they are not a solution for every healthcare problem. Both Western and Oriental medicine have their strengths and limitations, which is why they are often used together in modern practice. Acute, life-threatening conditions are best handled by Western medical professionals, while chronic conditions that have not responded to medication or surgery may benefit from therapies like acupuncture, often under the guidance of your GP.
-
Should I do anything before treatment?To ensure the best possible results from your treatment, please follow these guidelines: Avoid drinking coffee or having a large meal immediately before your session, as this can affect diagnosis. Reduce caffeine intake and avoid alcohol, energy drinks, or recreational drugs for 12 hours before your treatment. Please tie up long hair or bring a hair tie with you to the appointment. Please wear the appropriate clothing and turn up on time to your appointment. Before Specific Treatments Acupuncture Treatments: Refrain from smoking just before your treatment, as it may interfere with tongue diagnosis. do not brush your tongue within 24 hours of your appointment, as this may affect the tongue diagnosis. Ensure you have a substantial meal prior to your treatment to support your body during the session Avoid using Vitamin C, NSAIDs, and aspirin or blood-thinning medications for at least three days before your appointment, if possible. Ear-Based Treatments: Remove any piercings or jewellery that could interfere with the procedure. Cosmetic Treatments: Please remove any makeup prior to your treatment. Avoid using retinol, exfoliants, AHA/BHA acids, Vitamin C, Vitamin A, NSAIDs, and aspirin or blood-thinning medications for at least five days before your appointment, if possible. Cleanse your skin thoroughly twice a day for 48 hours prior to the appointment. If required, attend an appointment for a numbing agent patch test one week before your session. Then, apply the agent one hour before your treatment as instructed. By following these guidelines, you can help optimize the effectiveness of your treatment and ensure a more comfortable experience. please also check out the specific requirements on the individual treatment pages.
-
Can I take prescription medication at the same time?Yes you can continue any prescribed medication while having massage or acupuncture treatments and does not mean that you are to stop taking medicine which has been prescribed to you by your GP / doctor. You will be requested to inform the practitioner of all medications you are taking and how long you have been taking them for as this will help enhance their treatment plan for you. Some patients visit acupuncturists because they want an alternative to taking prescription medications and some because they would like to avoid some of the side effects which some of the medications may produce. It is always advised that withdrawal or reduction in any dosage of prescribed medication is discussed with your GP or prescribing doctor prior to making any decisions or actions to do so. Do not just stop taking prescribed medication without support or medical advice.
-
Can I bring someone with me?Yes, we fully appreciate that there may be instances when you would prefer a chaperone or friend to be present for your treatment; if you consent to them being present during treatment and hearing your personal information during consultation and treatment; this is fine with the practitioner. We do however ask them to be mindful that the practitioner is treating you as the patient and will focus on yourself, this is your time to relax and destress. In addition, we can accommodate well-behaved children in the clinic if they are safe to be left unattended while you are being treated; please discuss this prior to treatment with the practitioner.
-
What Clothes do I wear?For acupuncture You will need to Wear loose fitting clothing to expose areas for treatment, such as shoulders, thighs, or knees, this would be necessary to treat these areas. You will not be asked to take off any clothes unless it is to expose a small area for needling. Most needles are inserted into points between the hands and elbows or toes and lower thighs. They may be inserted into other areas such as the torso, but you will be advised of this after Consultation on the day. for massage therapie'z With shoulder or back massage removal of upper clothing and loosening of waistband/belts would be required. For any full body massages, we request clothing remove to underwear, the bra is requested to remain on and the practitioner will move the straps as required. Where treatments are applied over clothing it is not recommended to wear thicker fabrics such as denim which restricts body movement. Leggings, joggers skirts or shorts are advised. Equally no really thick jumpers or long sleeved shirts that may be difficult to remove. please tie back longer hair. PLEASE BE AWARE - a lot of the oils and waxes utilised MAY STAIN CLOTHING and require to be kept on the skin - wearing brand new light coloured clothing is not advised. we reccomend comfortable older clothing you dont mind getting oils on.
-
Do you use animal products?The only animal product we use in the clinic is beeswax or honey which are utilized in herb based. All the other products used here are of plant origin. They are either leaves, bark, root or fruit which have been dried and are ready for use. We do not use any other animal products or condone the use of animal products such as Tiger bone, Rhino Horn or Bear Bile. We do not offer Traditional Chinese Herbal Medicine or any other oriental Herbal Medicine or homeopathy. This clinic offers Aromatherapy products instead.
-
What if I need to change or cancel my appointment?We understand that life can be unpredictable, and sometimes plans change. At Point’z of Interest Therapie’z, we strive to accommodate your needs as best as possible. However, to ensure fairness and efficiency for all patients, we have established the following cancellation policy: If you need to change or cancel your appointment, we kindly ask that you provide a minimum of 24 hours' notice. This allows us to adjust your appointment to better fit your schedule as well as the practitioner’s. We will do our utmost to accommodate your request. Cancellations or changes must be communicated in writing. You may do this via: Text message Email Social media inbox (Facebook, Instagram, etc.) Late Cancellations Cancellations made with less than 24 hours' notice will incur a fee equivalent to 50% of the total service cost. This is because short-notice cancellations make it difficult for us to fill the vacant slot, impacting both our schedule and other clients who may have needed that time. No-Show Policy If you fail to attend a scheduled appointment without any prior notification (a "no-show"), you will be charged 100% of the service fee. This fee must be paid in full before you can book any future appointments with us. Repeated Cancellations and No-Shows Please note that repeated violations of our cancellation policy may result in the suspension of your ability to schedule further appointments with Point’z of Interest Therapie’z. Thank you for your understanding and cooperation. We are committed to providing the best possible service, and your adherence to this policy helps us achieve that goal for all our clients. If you have any questions or concerns, please don’t hesitate to reach out.
-
How do I find Point'z of Interest and do you have parking available?Finding Point'z of Interest Therapie-z is easy and convenient! We're located right on the main road of Dersingham, directly opposite the bus stop, making public transportation a breeze for those coming by bus. For those driving, our Postcode is PE316JZ. what3words - grapes.hops.imprints. we are located 40a Lynn Road, Dersingham, Norfolk. We do offer parking – there's a small gravel car park specifically for our clients. However, since space is limited, we advise you not to arrive too early to ensure availability. Our location and amenities are designed to make your visit as accessible as possible, however please be aware it may not be ameniable to those in wheelchairs. please contact us prior to booking to discuss this further.
-
What is in the Informed Consent & indemnity form?During your consultation, you will be asked to sign an Informed Consent and Indemnity form. This document serves several key purposes and ensures that you are fully aware of and agree to the following: Accuracy of Information: By signing, you confirm that the information provided during your consultation is complete and accurate, including any relevant medical conditions. It is crucial that you do not withhold any details that may impact your treatment. Fitness for Treatment: You acknowledge that you are fit to receive hands-on physical treatments, such as massage, joint manipulation, acupuncture, and other forms of bodywork. It is your responsibility to inform the practitioner of any conditions, issues, or limitations that could affect your ability to safely receive these treatments. Additionally, you agree to notify the practitioner of any changes in your health or condition over time. Awareness of Physical Contact: You are aware of the nature of physical contact involved in the treatment sessions. If at any point you feel uncomfortable or wish to stop, you have the right to withdraw from any treatment. Understanding of Risks: You have been informed of the potential risks associated with the treatments and confirm that you have read and understood the consent form. You have also had the opportunity to ask questions, and these have been answered clearly and to your satisfaction. Cosmetic Procedures: If you are undergoing a cosmetic procedure, you voluntarily consent to the treatment, understanding that it may involve puncturing the skin surface to stimulate collagen deposition over the next 12-16 weeks. Multiple treatments may be necessary to achieve optimal results. Expectations and Outcomes: You acknowledge that the goal of cosmetic treatment is to improve your appearance, but some imperfections may persist, and results may not meet all expectations. No guarantees or warranties have been made regarding the outcome. A successful result typically involves objective improvement, though there is a subjective element in assessing results. It is important to discuss your expectations with your practitioner, as lifestyle factors can also influence the success of the treatment. By signing the Informed Consent and Indemnity form, you formally consent to receive treatment, acknowledging your understanding of the procedure, its risks, and the potential need for additional treatments to achieve the desired results.
-
What is asked at the Consultation?During your initial consultation, a comprehensive medical and lifestyle history will be gathered to ensure a personalized and effective treatment plan. The consultation form for acupuncture appointments is thorough, while other treatments use a shortened version. You will be asked about: Contact details, including emergency contacts Your primary health concern and its nature Personal and family medical history Medications you are currently taking Mood, emotions, and stress levels Energy levels and sleeping patterns Bowel and urinary habits Diet and fluid intake Alcohol, nicotine, and recreational drug use Daily activities and hobbies Menstrual and gynaecological history (if applicable) Tongue and pulse diagnosis Consent to treatment and communication with your doctor The practitioner will review this information with you to determine your Chinese Medical Diagnosis, utilizing additional diagnostic tools like tongue and pulse assessment. Together, you will discuss these findings to develop a tailored treatment plan. This consultation provides a detailed evaluation of your health and lifestyle, offering a chance to explore therapies, interventions, or lifestyle changes that could improve your wellbeing. While our practitioners are skilled in identifying health indicators, they are not licensed to diagnose medical conditions. We recommend consulting a qualified healthcare provider for any medical concerns. Please note that if more than 24 months have passed since your last appointment, a follow-up consultation will be required to reassess your health and ensure the continued appropriateness of your treatment plan. A consultation fee of £30 will apply for this service.
-
Will the treatment hurt?The experience of treatment can vary from person to person. Generally, most patients find the process quite relaxing and leave feeling more comfortable and functional than when they arrived. In some cases, the effects may be subtle, especially at the beginning of the treatment. Acupuncture: Most individuals describe acupuncture as virtually painless. The sensation is often likened to a brief, sharp prick, similar to the feeling of pricking your finger with a pin. During treatment, you may experience sensations ranging from no feeling at all to mild tingling, slight numbness, or even a distant electrical pulsation. These sensations typically subside once the needles are removed. For chronic conditions, responses to treatment may be more gradual compared to acute conditions. Massage Therapie'z: These involve a combination of flowing strokes, kneading, and pressure techniques that gradually increase in depth, frequency, or speed. These treatments are intended to be relaxing and pleasant, though you might experience some achiness or heaviness, often described as a 'good ache.' If you experience any discomfort or find the pressure too intense, please inform your practitioner immediately so adjustments can be made. Massage is most effective when your body is relaxed and not resisting. None of our treatments adhere to the "no pain, no gain" philosophy. On the contrary, they are designed to provide a pleasant experience. If at any point you feel discomfort, please communicate with your practitioner so that the treatment can be adjusted for your comfort and relaxation. please be aware cosmetic treatments may be more sensitive than other therapie'z due to the thinner skin being treated, this is often offered with numbing lotions for this reason. also some treatments may hurt more sensitive patients. please check out the individual treatment pages for further advice whether they hurt.
-
How long does treatment last?The length of your treatment varies depending on the type of therapy. Here’s a general guide: Acupuncture-Based Appointments: These sessions are usually longer due to the comprehensive consultation process. The initial Acupuncture appointment can take up to 2 hours, while follow-up sessions generally last up to 90 minutes. The actual treatment usually lasts between 20 to 40 minutes, though your first appointment may take longer due to the detailed consultation. Massage-Based Therapies: These typically last between 20 to 60 minutes, including a brief consultation and the treatment itself. Some sessions, particularly full-body treatments, may extend up to 90 minutes. Please be aware that these timings are approximate and depend on the specific body areas addressed, style of massage being utilized and the body’s response to the massage. Our approach is individualised emphasizing the different needs over predetermined timeframes, these are not standardised massage protocols but combine techniques and the timings may vary greatly treatment to treatment on the same individual. The session duration may also include consultation, treatment and aftercare so a 60-minute appointment may only contain 30-40 minutes of actual massage. Cosmetic-Based Appointments: These sessions are also longer due to the consultation process and the treatment. The initial cosmetic appointment can take approximately 2 hours and may require the consultation to be performed separately to allow for patch testing. Follow-up sessions generally last up to 90 minutes. The actual treatment usually lasts between 20 to 40 minutes, though your first appointment may take longer due to the detailed consultation. The exact duration will be tailored to your specific needs and the nature of the therapy being booked, please check out individual treatment pages for further guidance.
-
What if I change my mind during a treatment at Point'z of Interest?At Point'z of Interest, your comfort and satisfaction are our top priorities. If at any time during your treatment you feel uncomfortable or decide that you no longer wish to continue, you have the right to immediately withdraw from the procedure. Simply inform your practitioner of your desire to stop. Should needles or other applications be in use, they will be safely and promptly removed, and no further treatment will be administered. Your well-being and peace of mind are our utmost concern, and we are here to ensure you have a positive experience.
-
What are the costs?Treatment costs vary based on the specific service provided. Please refer to the respective price list for detailed pricing information. Accepted payment methods include cash and credit/debit cards, and all payments are due at the end of each session. No refunds will be given. Block Bookings: A 10% discount is available for block bookings. All appointments within a block must be completed within 18 months of purchase, regardless of treatment outcomes. Please note that block bookings are non-refundable and non-transferable. Discounts: are offered to Blue Light Card holders, NHS employees, emergency services personnel, and military members upon presentation of valid ID. We also offer a refer-a-friend discount. Please contact us for further details. Insurance Claims: Many health insurance policies cover treatments with registered acupuncturists, some also cover the costs of complementary therapies such as massage and reflexology. We recommend confirming coverage with your insurer before your appointment. We require that patients remit full payment for all services in advance, following which they may submit a reimbursement claim to their insurance company. Please notify the practitioner at the start of the appointment to ensure the necessary documentation for insurance claims is generated. Cancellation Policy: A 24-hour cancellation policy is in effect. Cancellations made with less than 24 hours' notice will incur a 50% fee, and unattended appointments with no notice will incur a 100% fee. For a full price list, please CLICK HERE
-
Is there anything I should do after treatment? What’s the post-treatment guidelines?Following your treatment, you may experience mild fatigue or drowsiness. To optimize your recovery and maximize the benefits, please adhere to the following recommendations: Hydration: Drink plenty of water before and immediately after your treatment. Continue to increase your water intake for the next 7 days to support detoxification. Rest: If possible, take a short rest at home after your treatment. Avoid strenuous activities, heavy exercise, or long drives for 24 hours, allowing your body to rest and recover. Diet: Consume light, healthy meals for 24 hours post-treatment. Avoid heavy, greasy, fatty, or spicy foods to prevent sluggish digestion. Reduce dairy products, as they can increase dampness in the body. Temperature Control: Avoid hot baths, showers, saunas, sunbeds, and sunbathing for at least 12 hours after your treatment. Smoking and Vaping: Try to reduce or avoid smoking, vaping, and nicotine products for 48 hours post-treatment. Caffeine and Alcohol: Reduce caffeine intake and avoid alcohol, energy drinks, and recreational drugs for 24 hours post-treatment and 12 hours prior. Stress Management: Engage in light exercise, such as walking or stretching, and consider practicing breathing exercises, meditation, or other stress management techniques to promote relaxation. Aftercare for Cosmetic Treatments: Following facial treatments, you may experience redness, swelling, or bruising, particularly around the eyes. These effects can last from 5 to 14 days. Apply an ice pack or cooling aloe vera mask during the first 24-48 hours to reduce discomfort. Sun Protection: If citrus oils were used on your skin, avoid sun exposure. Apply sunscreen daily and avoid direct sunlight or solarium use for 2 weeks post-treatment to prevent hyperpigmentation. Skin Care: If oils were applied during the treatment, leave them on your skin as long as possible for full absorption. For facial treatments, cleanse your skin daily, use a moisturizer, and consider applying vitamin A or C serums. Avoid wearing makeup for the first 24 hours. Please follow any specific advice provided by your practitioner, and feel free to contact us if you have any questions or concerns about your post-treatment care.
-
How many treatments will I need?The number of treatments required varies based on the nature and duration of your condition. During your first follow-up appointment, the practitioner will discuss the estimated number of sessions needed to address your specific needs. For certain cosmetic treatments, this discussion may occur during the initial consultation. A typical course of Acupuncture therapy generally involves multiple sessions, tailored precisely to your wellness goals and health concerns. Our practitioner is dedicated to providing a personalized treatment plan that optimally supports your journey to better health and well-being. Typically, Massage based therapie'z do not require a course of treatment but for some regular multiple sessions initially may be required, this depends on the individuals. Some treatments require space between the initial appointment and follow up to allow for your body to adjust and see if the treatment helped, this is usually ten to fourteen days but may be adjusted to a seven days. Most patients will have fortnightly or monthly treatments depending on their progress, needs, and finances. The practitioner will always try to accommodate this with the patients. If you decide to discontinue treatment, please inform the practitioner so that future appointments can be cancelled, avoiding any cancellation charges and allowing the slots to be offered to others.
-
What if I want to make a complaint?We are committed to providing a high-quality, professional service, and your satisfaction is our top priority. If you are not satisfied with any aspect of your experience, please inform us so we can address your concerns promptly. Alternatively, you may also direct your complaint to the relevant regulatory bodies that oversee our practitioners, ensuring adherence to a strict code of conduct.
-
Can I donate blood after treatment at Point'z of Interest Therapie'z?At Point'z of Interest Therapie'z, we offer a variety of treatments, including acupuncture, massage therapy, and cosmetic treatments. When it comes to donating blood after receiving these treatments, specific guidelines must be followed. Generally, acupuncture is considered a medical treatment, and if it is performed with single-use, sterile needles by a licensed practitioner, there are typically no deferral periods for blood donation. It is important, however, to verify this with the blood donation center you plan to visit. For massage therapy and cosmetic treatments, which are considered complementary and holistic therapies, there usually are no restrictions on donating blood afterward. Nevertheless, if you've had any skin breaks or infections as a result of cosmetic treatments, you may need to wait until they have completely healed before donating blood. Always consult with your healthcare provider and the blood donation center to ensure you meet all the criteria for safe blood donation after your specific treatments at Point'z of Interest Therapie'z.
-
How is my data handled & processed?At Point’z of Interest, we take your privacy and data security very seriously! As a leading provider of holistic and medical therapies in Norfolk, UK, specializing in Acupuncture and Chinese Medicine, we are committed to ensuring that your personal information is handled with the utmost care. We strictly adhere to all Data Protection laws and regulations and uphold the highest standards of ethical conduct. When you share your data with us, whether it’s for booking appointments, health assessments, or receiving our expert therapy updates, rest assured that it is securely processed and stored. Our data handling processes include encryption and access controls to protect your information from unauthorized access. Moreover, we only collect data that is necessary for providing our top-notch services and enhancing your healing journey. Your trust is our priority, and we continuously strive to keep your data safe while delivering personalized care through our holistic therapies. For more details on our data policies, feel free to reach out to us—we’re always here to help!
-
What is personal data and how does Point'z of Interest handle it?Personal data refers to any information that can identify an individual, either directly or indirectly. This includes details such as your name, email address, phone number, physical address, IP address, and any other information that can be linked to you as an individual. At Point'z of Interest, we are committed to protecting your personal data and ensuring your privacy. We use your personal data only for purposes that are clearly communicated to you, such as enhancing your experience with our services, providing customer support, and informing you about updates and promotions. We adhere to strict data protection protocols and comply with relevant privacy regulations to ensure your information is secure at all times. If you have any questions or concerns about how we handle your personal data, feel free to contact our support team.
-
Why does Point'z of Interest collect personal and medical data from patients/clients, and how is this data used?At Point'z of Interest, collecting personal and medical data is integral to our mission of providing the highest level of care and efficient treatment. Every piece of data we gather has a specific purpose that contributes to offering tailored and effective services. Personal information such as name and contact details is essential for administrative purposes, including scheduling, confirming, and rescheduling appointments. In the event of any changes, these contact details ensure we can promptly reach out to you. Medical and lifestyle history is collected to construct a detailed profile that enables our healthcare professionals to understand your unique needs. This comprehensive overview allows us to recommend personalized treatment plans and make informed decisions that best support your overall well-being. By maintaining accurate and up-to-date records, we ensure continuity of care and enhance the effectiveness of our services, ultimately aiming to improve your health outcomes. Rest assured, all collected data is handled with the utmost confidentiality and in compliance with relevant data protection guidelines. Your trust and privacy are of paramount importance to us at Point'z of Interest.
-
What types of personal and medical information does Point'z of Interest collect from patients, and how is this data used?Point'z of Interest collects a comprehensive range of personal and medical information from patients to ensure tailored and effective treatments. The data we collect includes: - Patient's Name - Address - Contact Telephone Numbers - Emergency Contact Number - Doctor's Name and Surgery - Full Medical History - Lifestyle Details - Full Treatment Details and Outcomes - Practitioner Opinions and Intentions for Future Treatments - Consultation Forms - Informed Consent Forms This information is crucial for creating personalized treatment plans and providing safe and effective patient care. Our practitioners review the full medical history and lifestyle details to understand underlying conditions and factors that may affect treatment outcomes. The collection of consultation and informed consent forms ensures that patients are well-informed and agree to the proposed treatments. All data is handled with the utmost confidentiality and in compliance with applicable data protection regulations.
-
How is consent collected at Point'z of Interest, and what should I know about it?At Point'z of Interest, we prioritize your consent throughout all our services to ensure transparency and trust. Consent is meticulously gathered through various means: 1. **Indemnity and Consent Forms**: Before any treatment can commence, you are required to complete and sign indemnity and consent forms. These documents provide detailed information about the procedures and seek your explicit agreement to proceed. 2. **Verbal and Written Consent**: For some treatments or services, we might seek verbal consent, which will also be documented in our records. However, written consent is necessary for more critical and involved treatments to ensure clarity and formality. 3. **Minor Consent Protocol**: If the patient is under the age of consent (16 years), a parent or guardian must provide consent. Additionally, the parent or guardian must be present throughout the entire duration of the treatment or service. 4. **Consent Withdrawal**: You have the absolute right to withdraw your consent at any point, before or during the treatment. Your well-being and comfort are our top priorities. 5. **Promotional and Advertisement Consent**: We may seek your consent to use your information for advertising and promotional purposes. This is entirely voluntary, and you can choose to decline without affecting your treatment. 6. **Contact with GP/Insurance Companies**: If there is a need to contact your general practitioner or any insurance companies regarding your treatment, your written consent will be mandatory. This ensures that we handle your personal data in compliance with privacy regulations. In summary, Point'z of Interest ensures that consent is clearly understood, properly documented, and fully respected. Your consent is a crucial part of our process, aligning with our commitment to providing ethical and respectful service.
-
How does Point'z of Interest ensure the security and confidentiality of my data?At Point'z of Interest, we prioritize the security and confidentiality of your data above all else! Here's how we safeguard your information with the utmost care: 1. **Written Paper Documents:** Any paper documents are stored securely within our clinic. These documents are kept in a locked filing cabinet that is accessible only to authorized personnel, ensuring your information is always safe and protected. 2. **Electronically Stored Documents:** For electronic records, we utilize an internal secure filing system. This system is protected with robust password measures, making sure that only authorized staff with the correct credentials can access sensitive information. 3. **Contact Phone Numbers:** Your contact information is stored securely on our practitioners' phones, each protected with individual passwords. Importantly, this information is not uploaded to any cloud service, adding an extra layer of protection. By employing these stringent security measures, we ensure that all your data remains confidential and secure at all times. We are committed to providing you with a trustworthy and reliable service, always keeping your privacy as our top priority!
-
How long does Point'z of Interest keep patient data for?At Point'z of Interest, we prioritize the confidentiality and security of your medical information. As part of our compliance with healthcare and data protection regulations, we securely retain all patient data for seven years from the date of your last appointment. This policy ensures that your patient records are accessible, accurate and secure during follow-up treatments and meets legal requirements for medical record-keeping. Rest assured, your personal health information is handled with the utmost confidentiality and care throughout this period.
-
What is the process if someone asks to have a copy of their records or be removed from Point'z of Interest's database?At Point'z of Interest, we are committed to maintaining the privacy and data protection of our clients. If you wish to obtain a full, unedited copy of your records, you may do so by submitting a written request. Upon receiving your written request, we will provide you with the requested documentation within one month. However, if you wish to have your data removed from our records, please note that due to data protection regulations, we are required to retain certain data for specific periods. We cannot delete records until seven years have passed, and in the case of minors, we must retain their data until they turn 25. These retention periods are mandated by regulatory bodies to ensure compliance with data protection laws. If you have any further questions or need assistance with your request, please do not hesitate to contact our support team.
bottom of page